Bookmarks for February 18th through February 22nd
Interesting links for February 18th through February 22nd:
- FlowingData | Data Visualization and Statistics –
- Blackbaud Labs – Labs Article – So one day it dawned on me that Webkit (Safari's rendering engine) is VERY similar on Safari for Windows and the iPhone. Could I somehow embed just the rendering component into a native Windows application and give it enough polish to do a decent job of simulating the iPhone Web browsing experience? After a weekend of hacking the answer is YES. iBBDemo correctly renders Webkit targeted html including the custom -webkit CSS extenstions, effectively giving us a compelling demo/test platform for iPhone Web content from the comfort of a Windows desktop (Note, I have only tested on Vista).
- BSM customer evolution paths: Samples and observations – Making Business Service Management a Reality – I can group all the different evolution paths into five key types:
1. ITSM incident, problem change & configuration: this evolution is driven out of the need for process-driven IT service management with the service desk as a key component
2. Consolidated infrastructure event, performance and availability: this is driven by a recognition that having a whole ton of event management and performance monitoring systems is not an efficient way to run IT, so consolidate them into one console.
3. Business service visibility & accountability: this is more of a top-down approach – start with monitoring the customer's quality of experience and then figure out what needs to happen underneath.
4. Service discovery & model: this is where evolution towards integration is driven from the need for a central model (the CMDB).
5. Business transaction management: today, this is the rarest starting point. It's driven by a need to monitor and diagnose complex composite transactions.
Subscribe to feed
Add New Comment
Viewing 2 Comments
Thanks. Your comment is awaiting approval by a moderator.
Do you already have an account? Log in and claim this comment.
Do you already have an account? Log in and claim this comment.
I see what you mean. Though I had not thought the emphasize was on "all" anyway. "Five most common evolution paths" is more accurate as you state.
Personally, I mostly work on #2, see #1 and hear about #3 :)
Do you already have an account? Log in and claim this comment.
Bryan
Add New Comment
Trackbacks